Question 1

What is SuperQuilt insulation and why should I choose it over traditional insulation?

Accepted Answer

SuperQuilt is a revolutionary multi-layer reflective insulation that provides exceptional thermal performance whilst being incredibly thin. Unlike traditional fibreglass or mineral wool, SuperQuilt is only 40mm thick but performs like 200mm of conventional insulation. It's perfect for loft conversions where headroom is precious, and it won't sag, settle, or degrade over time. Plus, it's much cleaner to install with no itchy fibres!

Question 2

How much money will I save on my energy bills with proper loft insulation?

Accepted Answer

Most of our customers see savings of £200-£400 per year on their heating bills after installing SuperQuilt insulation. The exact amount depends on your home's size, current insulation levels, and heating system. With energy prices in the UK, most installations pay for themselves within 2-3 years. We can provide a personalised energy savings calculation during your free survey.

Question 3

What warranties do you provide and what do they cover?

Accepted Answer

We offer comprehensive protection with a 10-year product warranty on all SuperQuilt insulation materials, covering any manufacturing defects or performance issues. Additionally, we provide a 1-year installation warranty on all our workmanship. This means you're fully covered for both the product quality and our professional installation standards.

Question 4

How long does a typical loft insulation installation take?

Accepted Answer

Most residential loft insulation projects are completed in just one day. A typical 3-bedroom house takes 4-6 hours to complete. We arrive in the morning, carry out the installation with minimal disruption to your daily routine, and you'll be enjoying improved comfort and energy savings immediately. Larger properties or complex layouts may require an additional day.

Question 5

Do you offer free surveys and quotes?

Accepted Answer

We provide completely free, no-obligation surveys and quotes for all our services. Our experienced surveyor will assess your property, explain the best insulation options for your specific needs, and provide a detailed written quote. There's no pressure to proceed, and the survey typically takes 30-45 minutes.

Question 6

What's involved in your roof cleaning service and how often should it be done?

Accepted Answer

Our roof cleaning service removes moss, algae, lichen, and debris that can damage your roof tiles and block gutters. We use a combination of soft washing and gentle pressure cleaning techniques, followed by a protective coating to prevent regrowth. Most Scottish homes benefit from roof cleaning every 3-5 years, depending on the surrounding environment and tree coverage.

Question 7

Can you clean my driveway and patio, and will the results last?

Accepted Answer

Yes! We specialise in transforming driveways, patios, and pathways using professional pressure washing and soft washing techniques. We remove years of built-up dirt, algae, and stains, then apply protective treatments where appropriate. Results typically last 2-3 years, and regular maintenance cleaning can extend this further. The difference is often quite dramatic!

Question 8

Will loft insulation improve my home's EPC rating?

Accepted Answer

Definitely! Proper loft insulation is one of the most effective ways to improve your Energy Performance Certificate (EPC) rating. Many of our customers see their rating improve by 1-2 bands, which not only reduces energy bills but also increases property value. This is particularly important if you're planning to sell or rent your property.

Question 9

What areas do you cover and do you charge for travel?

Accepted Answer

We're based in Scotland and cover a wide area including Glasgow, Edinburgh, and surrounding regions. We don't charge extra for travel within our standard service area. If you're unsure whether we cover your location, just give us a call or use our postcode checker on the contact form - we're often able to extend our services for larger projects.

Question 10

Are you fully insured and certified?

Accepted Answer

Yes, we're fully insured with comprehensive public liability and professional indemnity insurance. We're also SCOTTS Trusted Traders certified and hold all relevant industry certifications. As a family-run business operating since 2016, we take pride in our professional standards and have built our reputation on quality workmanship and customer satisfaction.

Question 11

What happens if the weather is poor on the day of installation?

Accepted Answer

Loft insulation installation is carried out inside your home, so weather rarely affects the work. However, for roof cleaning and external work, we monitor weather conditions closely and will reschedule if necessary to ensure both safety and quality results. We'll always give you plenty of notice if we need to adjust the schedule.

Question 12

Do I need to prepare my loft before you arrive?

Accepted Answer

We'll handle most of the preparation, but it's helpful if you can remove any stored items from the areas where we'll be working. We'll discuss this during your survey and provide a simple preparation checklist. Don't worry about cleaning - we'll protect your home with dust sheets and clean up thoroughly after completion.

Frequently Asked Questions